An Honest Review of the Tate Center Chic-Fil-A

I will begin this review with the ordering process. At the Tate Chic-Fil-A one must place their order themselves on one of the screens provided. I can understand the idea behind that. The use of machines in customer service can be very beneficial and cuts down the work that employees must do and the people they must handle. However, for a food establishment this practice can range from unclean to downright dangerous! The use of self-order screens brings me to question the health safety of the facility. If hundreds of people are coming through the Chic-Fil-A each day and touching the screens with hands they’ve been sneezing and coughing in, picking boogers with, how do they combat the spread of germs. Due to the current state of world health, I’d argue that Chic-Fil-A does not combat the spread of bad germs, they promote it! 

            My second gripe is with the sun joy beverage. The enjoyment of a classic half lemonade half tea is disrupted by the unpredictable ratios used in this beverage. Sometimes it’s more lemonade and far too sour, other times it’s more tea and simply flavorless—a gripe for another day I mean come on people this is Georgia why does your tea taste that way! Is a little consistency too much to ask? Probably. Now let’s move on to where they keep the straws, I only have on question. Why? Why must the straw corner be so tiny and blocked by where customers wait for their meals? Scratch that I have a second question. Why must I fight through a sea of skin and backpacks to obtain a straw? Just pack them in the bags, please and thank you.

            Finally, it’s time to talk about them getting my order wrong even when its right on the receipt. If I buy a chicken sandwich, I expect a chicken sandwich, not a spicy chicken sandwich! In fact, I propose banning all “spicy” fast food items. Adding red color and salt to an item does not make it spicy, it makes it red and salty! I also vote to introduce the wonderful world of cayenne and scotch bonnet to North Americans because if I ask about pepper, I do NOT mean tobasco sauce! I’ll wrap this up before I get too off topic. Because of my concerns about the health and safety of the Tate Center Chic-Fil-A and my disappointment in their ability to mix a drink and pack a bag, I rate them 2.5/5. Only .5 because no one can mess up a waffle fry—I hope.